Tag Archives: App Stores

Decisions, Decisions… Android, iOS, Windows 8 or HTML5?

Article first published as Decisions, Decisions… Android, iOS, Windows 8 or HTML5? on Technorati.

The last month has introduced much new food for thought if you are trying to decide which mobile platform to build on first:

It has definitely been an eventful pre-Holiday Season in mobile.

Which Platform To Build On First?

With all these different metrics and shifts in leadership, which platform do you pick? The market share leader (Android)? The eCommerce leader (iOS)? The one most familiar to enterprise (Windows)? The one most open of all (HTML5)?

If you are Fortune-500 company with a big mobile budget the decision is easy: build on several. If you are smaller, you probably can only build one or two at most (or at least one to start on first). Which one do pick? The answer is actually simple—if you ask two key questions about your intended user base.

Question 1: What is the (Intended) Usage Pattern of Your Customers?

Notice that this question does not ask, “What is the Intended Usage Pattern for Your App?” Why? Because sometimes building an app is the wrong thing to do.

Apps are really fun to build. However, they require a lot from your customers. First they have to find the app. Then they have download and install it. Then remember to open up and use it. That’s a long chain of dependencies required for success.

If your customers use your product regularly—and this use is transactional or highly interactive in nature—then build an app. Open Table is a great example: I book dinner reservations several times a month, on the spur of the moment. It is much easier to do from an app, especially one that needs to interact with other Apps on my device (i.e., calendar, telephone, maps).

However, if your customers only use your services intermittently, don’t waste (their and your) time and effort with an App. Instead, use HTML5 to make your site work really well on mobile. The same is true if your customers only consume content from one source. There is no need to download an App to read a news site. As the Financial Times has shown, HTML5 is much better for this.

Question 2: If You ARE Building an App, What Are Your Customer Demographics?

If an App is the right thing for your customers, then you are really lucky: you get to pick from a great set of mobile platforms. The question now is which platform best suits your needs.

Whereas back end technologies are hidden from customers (allowing the freedom to pick based purely on technical considerations), mobile platforms are virtually “joined to the hips” of your customers. Picking a platform that your customers do not widely use will not provide the results you want—no matter how great the platform and app is.

To avoid this problem, pick the platform that best fits the demographics of your customer base. If you are building for gamers, build on Android (do the same if you are building for users in Emerging Markets). If you are building for doctors, build on Apple (do the same if you are building for high-end commerce). If you are building for internal enterprise IT use, Windows 8 or BlackBerry 10 may be your answer.

There are many ways to find out what platform you customers use most: industry analyst reports, Xyologic stats, or even your website’s Traffic by Operating System in Google Analytics. As long as you pay more attention to these metrics than the latest attention-grabbing mass mobile headlines, you will be using the right technology for your customers.

An Opportunity Missed: The Olympics-as-a-Platform

Article first published as An Opportunity Missed: The Olympics-as-a-Platform on Technorati. Embedded video of “Rethink Possible” added in this blog post.

The Summer Olympics are very special. Every four years, for over two weeks, people all over the world (even those who are not normally sports fans) spend hours every day engrossed in the innermost details of dozens of sports—at home, at work, at school and at play.

However, in 2012 the IOC had opportunities never seen in any prior Summer Olympics…

olympic_open_data_280pxThis year was not just the first Summer Olympics since social media, multi-media mobile phones, and smart phone (and tablet) apps have become the ubiquitous means that over a billion people use to find and share information, opinion, photos and video globally—and instantly. It was also the first Summer Olympics since the rise in use of Open Data Platforms and Apps Competitions to tap the innovation of thousands of people to create better ways to access information (without adding the cost and complexity of hiring thousands of designers, developers and testers).

The IOC could have taken advantage of this by doing four things:

If the IOC had done this they could have created the biggest, most exciting Open Data and App competition we have ever seen. Not only would this have tapped into the innovation of tens of thousands of developers, it would have harnessed competition between teams who wanted to highlight the technology strength of their countries, their love of their country’s history and culture, and their passion for the athletes representing them in their favorite sports.

Imagine what kind of Apps this global technology could have created:

  • Apps written by ex-gymnasts that combined athlete bios and explanations of events and rules with (official and fan) video of preliminary rounds and the World Championships. Apps that even let the audience score what they saw in real-time.
  • Apps combining location-based data with captured photos and video along the entire 26-mile, 385-year course of the marathon, letting you play back key parts of the race, see every part of the course at once, and cheer on runners via Facebook and Twitter
  • Fantasy Olympic Team apps that let you assemble your own dream team for events and compete with your friends—or globally in the Olympic spirit
  • Training gamification apps that let you record and visually display your running and swimming times (like Nike’s training apps) to understand in new ways the tremendous the speed, strength and endurance of Olympians


AT&T’s Rethink Possible Ad: Imagine if the swimmer did not have to write down the new record (and instead an App logged his times and showed them again every record Olympic Record—and every qualifying round—back to 1896)

Apps like these would have made these Olympics more interactive and participatory than any in history. While we did not get this in 2012, I am keeping my fingers crossed for a 2014 Sochi Winter Apps Competition, and perhaps an even 2016 Rio Summer Apps competition.